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ID Card Photo Requirements

Your photos must be:

- taken with a high resolution camera (modern smart phone cameras

are acceptable

- taken within the last month

- in colour – please do not apply any artificial filters

- taken against a plain cream or light grey background

- clear and in focus

- without any creases or tears

- unaltered by computer software

- ensure good lighting

What your photos must show

Your photos must:

- be a close-up of your full head and upper shoulders

- contain no other objects or people

- be in clear contrast to the background

In your photo, you must:

- be facing forward and looking straight at the camera

- have a neutral expression and your mouth closed

- have your eyes open, visible and free from reflection or glare from glasses

- not have hair in front of your eyes

- not have a head covering (unless it's for religious or medical reasons)

- not have anything covering your face

- not have any 'red eye'

- not have any shadows on your face or behind you

You must not wear sunglasses or tinted glasses. You can wear reading glasses but your eyes must show fully through clear lenses without glare or reflections.

*Please note: as part of our ID verification process we have access to a facial recognition system. If used and the system does not produce a conclusive match, a signed and witnessed photo may have to be sent in by mail or alternatively a brief webased live video interview can be arranged.